ARRRGGGHHH!!!

i've had my shift for this week for 7days, graveyard shift, straight... im now having this pretty awkward feeling of floating. darn! few more hours and ill be heading home to hybernate and do the catching up with the current events and with my friends in the internet. (yipppeeee!) surely it will be long hours of chat ang giggles for i have been out for quite a long time now.

amidst the ecstasy of the overwhelming calls and emails on a monday afternoon (PST), my QA called my attention for a dose of OTO (quality grading session for calls and emails) and eureka!!! another flunking grade!

POTAENA! yes i am hell pissed off!!!. wtf is wrong with my calls and emails when that gothling girl's my QA???
naaahh..i know you all don't have the answer for this, neither do i. just want to rant about it.. ohh well, so much for my looking-forward-for-my-rest day excitement.

i was told that there would be another ramp down this coming april (i.e. transferring agents from our account to another). it would be based on the QA scores for the months of january, february and april..so what happend to march?? it would not be included due to system inaccuracy..dammit! considering i got oh so high QA grades during that month. PUñETA! im just crossing my fingers for higher and better calls this april..grrr! that goes for you as well gothling!

gotta go..lunch time.